DO YOU CREATE CUSTOM JEWELRY?

Absolutely. From engagement rings to one-of-a-kind statement pieces, our design team works with you to bring your vision to life with artistry and precision.

CAN I BRING IN OLD JEWELRY OR GOLD TO SELL OR REDESIGN?

Yes — we buy real gold and also specialize in reimagining heirloom pieces. Whether you want to trade in for something new or transform a sentimental piece, we’ll help give your fine jewelry pieces a fresh glow.

WHAT’S THE PROCESS FOR A CUSTOM DESIGN?

It begins with a consultation where we discuss your style, inspiration, and budget. From there, we create sketches/3D renderings, source stones, and craft your piece to perfection.

DO I NEED AN APPOINTMENT TO SHOP IN-STORE?

Walk-ins are always welcome. Appointments are encouraged for personalized styling, gift registries, custom design & bridal consultations. Booking ensures we can dedicate uninterrupted time just for you.

WHAT TYPES OF METALS AND STONES DO YOU WORK WITH?

We work primarily with 14k and 18k gold. Our assortment of gold is imported from all over the world, but primarily Italy. We off natural diamonds as well as lab-grown. Our gemstones are handpicked and seasonally displayed. Every material we use is chosen for quality, beauty, and durability.

HOW LONG DOES CUSTOM JEWELRY TAKE TO MAKE?

Custom pieces typically take 4–8 weeks from concept to completion, depending on complexity. We’ll give you a clear timeline at your consultation.

DO YOU OFFER REPAIRS OR RESIZING?

Yes, our experts can repair, resize, or restore your jewelry so it shines like new. Bring it in and we’ll assess what’s needed.

IS YOUR JEWELRY ETHICALLY SOURCED?

We take sourcing seriously. Our diamonds and metals are carefully selected from trusted partners who share our commitment to ethical and responsible practices.

WHAT’S YOUR RETURN OR EXCHANGE POLICY?

We accept returns and exchanges on unworn, non-custom jewelry within 14 days of purchase. Custom designs are final sale, but we work closely with you during the process to ensure every detail is perfect.

DO YOU OFFER FINANCING OR PAYMENT PLANS?

Yes — we offer flexible financing options so you can enjoy your dream piece without compromise. Ask us in-store for details.